Frequently Asked Questions

  • What's the difference between ceramic and porcelain tile installation?

    Porcelain is denser and more moisture-resistant than ceramic, making it ideal for high-traffic or wet areas like showers and entryways. Ceramic is lighter and easier to cut, often preferred for walls and backsplashes. At Milanese Tile and Stone LLC, we help clients choose based on location, usage, and budget.
  • How is natural stone tile installation different from ceramic?

    Natural stone requires precise cutting, careful leveling, and proper sealing to prevent staining and moisture damage. Materials like marble and granite are heavier and more delicate than ceramic or porcelain. We ensure each stone is handled correctly for long-lasting beauty and structural integrity.
  • When should you repair tile instead of replacing it?

    Repair is ideal when only a few tiles are cracked or loose, or grout has deteriorated but the overall surface is intact. It's a cost-effective way to extend the life of floors, walls, and backsplashes. At Milanese Tile and Stone LLC, we offer color-matched grout for seamless results.
  • Why does grout deteriorate in New England bathrooms?

    High humidity, freeze-thaw cycles, and moisture exposure common in coastal Maine and New Hampshire break down grout over time. Older homes with poor ventilation are especially vulnerable. Proper sealing and periodic maintenance help prevent cracking and water infiltration behind tiles.
  • How does surface preparation affect tile installation quality?

    Proper surface prep ensures tiles stay level, bond securely, and resist cracking under weight or moisture. Uneven or unstable subfloors lead to premature failure. At Milanese Tile and Stone LLC, we evaluate and prep every surface to support long-term durability and crack resistance.
  • What are the benefits of sealing natural stone tile?

    Sealing protects porous stone like marble, granite, and slate from stains, moisture, and daily wear. It enhances the stone's natural color and extends its lifespan. We recommend resealing every 1–3 years depending on traffic and exposure, especially in kitchens and bathrooms.
  • Can you match grout color when repairing old tile?

    Yes, we use color-matched grout to blend repairs seamlessly with existing installations. This restores both appearance and structural integrity without the need for full replacement. It's especially useful in kitchens, bathrooms, and entryways where consistent aesthetics matter.
  • What's the biggest mistake homeowners make with tile repairs?

    Delaying repairs allows water to seep behind loose or cracked tiles, damaging subfloors and framing. What starts as a small fix can turn into costly structural work. At Milanese Tile and Stone LLC, we recommend addressing cracks and loose tiles as soon as they appear.
  • How long does a professional tile installation last?

    When properly installed and maintained, ceramic and porcelain tile can last 20–50 years, and natural stone even longer. Durability depends on surface prep, material quality, and moisture control. We focus on precise installation to maximize lifespan in both residential and commercial settings.
  • Is epoxy flooring suitable for Maine's cold climate?

    Yes, epoxy flooring is highly durable and moisture-resistant, making it ideal for unheated garages and basements in Lebanon and surrounding areas. It withstands freeze-thaw cycles and resists salt, stains, and heavy use. At Milanese Tile and Stone LLC, we install seamless systems designed for year-round performance.
  • What should you look for in a tile contractor?

    Look for experience with your specific material, proper surface preparation methods, and attention to moisture control—especially in New England homes. A contractor should explain the process, offer material guidance, and guarantee workmanship. We prioritize clear communication and durable results on every project.
  • How do you restore dull or scratched marble surfaces?

    Stone restoration involves honing to remove scratches, followed by polishing to bring back shine and smoothness. This process is safe for marble, granite, and other natural stone. At Milanese Tile and Stone LLC, we restore countertops, floors, and bathrooms to preserve your investment.